An email received after a call between 2 teams:
http://forum.xxxxxxxxxx.net/thread/300
Steps to install cert on Android device as requested.
Asked the sender:
> LMGTFY? 
Response:
> I asked them - do you really want me to google it for you? They said yes!
A reasonable request:
Please send us an email on what you know, and what we don’t know. Thanks.
The following error…
Hi Team,
The CM is tying internal transfer and the following error i shit: Please help to advice the reason for this error code.
BIZ OP: (…)
…is hit 
Problem Description:
Customer doesn’t see his corporate credit card account in internet banking. There is nothing I can do with that except creating incident ticket. Please, resolve this case and inform me if it’s possible. Thank you in advance
What can I do.. 
from a mail to production support team:
VT37078225 is being raised.
CM received an alert on 25th May saying that “There was a charge of XXX on your XXXXX MasterCard by XXXX”. Customer is not comfortable with the word “charge” as it was just an ordinary payment from her credit card (a credit card txn). Please investigate as to why the word “charged” was used. Thanks.
UAT
GT> So how is NFC? Working in UAT?
SK> hmm, ya, It’s working.. but not as expected..
we’ll do it… probably…
GT> Will you be able to take care of this soon please?
TA> Will send you the CSR in next one hrs , probably.